Frequently Asked Questions
*STARTING AUGUST 12TH, 2020 UNTIL FURTHER NOTICE, ANY 20 WILL BE THE MEAL PLAN FOR ALL ON-CAMPUS STUDENTS. FOR MORE INFORMATION, PLEASE CHECK THE CAMPUS FAQ PAGE HERE. FOR MORE INFORMATION ABOUT OPEN LOCATIONS AND HOURS DURING ACADEMIC FALL SEMESTER OF 2020, SEE HERE.
Q. May I bring guests on my Any 20 Plan?
A. Any 20 Plan is a nontransferable meal plan for your individual use.
Q. Will I be able to use the Any 20 plan at cash operations locations?
A. Yes, the Any 20 plan can be used at cash operations locations. One meal exchange may be used per transaction. You may use multiple swipes in a meal period. Any 20 plan meal may be used to purchase defined meal exchanges.
Q. How can I spend my meal swipes on the Any 20 plan?
A. Any 20 swipes can be spent to enter the dining hall up to 20 meals per week or exchanged for a meal “combo” in Union Station. A meal combo constitutes an entrée, side and standard beverage. Additional combinations are listed at the kiosks when placing your order.
Q. I don’t eat 20 meals per week; How can I use the additional swipes I have left?
A. Swipes can be used for a variety of snacks, drinks, and baked goods in Union Station. Please see the cashier and they can help you determine how to spend your additional swipes for the greatest value. Swipes cannot be used for “extras” such as extra meat, cheese, double burger patties, etc. Those items should be purchased with declining balance, student charge, cash or credit.
Q. Why can’t I use my swipes the way I choose to?
A. After much conversation with students, parents, and guardians who are responsible for paying for meal plans and in order to realize the value spent on the cost of a meal plan, we prohibit the purchase of extras with an Any 20 meal swipe. This is to give you the greatest value for your meal plan.
Q. May I let someone borrow my ID card?
A. Cards are nontransferable.
Q. What if my friend or roommate is sick and can't attend a meal?
A. A student may get a "sick" or "injury" meal for a fellow student. IDs for both students are required for processing.
Q. May I add a Declining Balance Account to my Any 20 Plan?
A. Yes, all students are eligible to obtain a Declining Balance Account.
Q. May I add to my Declining Balance Account?
A. Yes, once the plan is opened, you may add to your account with cash, check or credit card. You cannot turn Flexboard points into Declining Balance money.
Q. Can I add to my Dining Dollars balance?
A. No, once the plan starts, additional money cannot be added to Dining Dollar balances. Money can be added to Declining Balance Accounts.
Q. May I add points to my Flexboard account?
A. Yes, you may purchase a block of 25 points for $75 at the ID office. You may purchase with credit card, student charge, cash or Declining Balance Account.
Q. May I bring guests on my Flexboard Plan?
A. Yes, however, you must accompany your guests when using your Flexboard Plan.
Q. May I transfer Flexboard points, meal plan declining balance, and Dining Dollars from one semester to the next?
A. No, points, meal plan declining balance, and Dining Dollars are not transferable from semester to semester.
Q. Will I be able to eat lunch and dinner each day with the Flexboard Plan?
A. No, it would take approximately 900 points to eat both meals for the entire semester.
Q. What if I lose my Student ID card?
A. Notify the ID Office of Dining Services immediately. Your lost card will be deactivated. You are responsible for any transactions that occur with your card unless you have notified the Dining Services Office. There will be a $10 fee to replace a lost card.
Q. How many points do I need for the remainder of the semester?
A. You may calculate how many points you will need by accessing the Dickinson Gateway portal.
Q. Are Any 20 Meal Plan students limited to eating in the Dining Hall?
A. No, all meal plans are accepted at any location.
Q. Can I change my meal plan once the plan is started?
A. No, meal plans must be changed the day prior to the start of the plan. No changes can be made after the start date. This is a policy change from previous years.
Q. What's the deal with board fees?
A. Check out more information about board fees here.