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Insurance Benefits

Medical Insurance

Medical insurance coverage is offered through Meritain Health, an Aetna Company (Choice POS II) and Optum Rx (effective July 1, 2023) administers the prescription drug coverage.

July 21, 2025 - New Meritain Health/OptumRx Member ID Cards:
Meritain Health will soon issue updated member ID cards to all medical and prescription plan participants. This update is due to an administrative change involving a code on the back of the card used for Electronic Data Interchange (EDI) in claims processing.

What You Need to Know:

  • There are no changes to your medical or prescription coverage.
  • Only the EDI code on the back of the card has been updated.
  • Please begin using this new card upon receipt and securely discard or shred your old card to protect your personal information.

If you have any questions, please contact Member Services using the phone number listed on your new card.

Respiratory illness symptoms? What should you do?
The CDC updated its guidelines for respiratory illnesses. Check out this guidance for what to do if you develop symptoms of a respiratory virus (e.g. COVID-19, flu, RSV).

Click to view the 2024 Open Enrollment Benefits Overview presentation.
To listen and watch the overview online, click for the 2024 Open Enrollment audio/web presentation.

 

Meritain Health - an Aetna Company (Effective July 1, 2023)

Insurance cards are issued from Meritain Health with both Meritain Health medical insurance information and Optum Rx prescription drug insurance coverage information included. Resource links below provide information on the Meritain Health insurance member portal and access to services such as Teladoc!

 


Optum Rx - Prescription Benefit Manager effective July 1, 2023

Dickinson College joined the Preferred University Rx Purchasing Coalition (PURPC), which is a partnership of 40+ similar colleges and universities across the Northeast and Mid-West. By joining the Coalition, the college receives greater discounts for prescription cost and administration. PURPC utilizes Optum Rx to administer the program and Optum Rx is Dickinson College’s prescription vendor as of July 1, 2023, for all health plan participants.

Visit Optum Rx’s website at www.optumrx.com to create an online account or download the mobile app by searching Optum Rx in the app store.

Optum Rx’s customer service is available to assist members by calling 1-800-382-0754.

Participants should present their new ID card each time they fill a prescription, either through a retail outlet or through the mail-order program.

Every year, and with any change in vendors, changes are made to the prescription formulary which determines the member’s copay or cost share and any therapy protocols (i.e. prior authorization or step-therapy for specific medications). Please review the “Transitioning to Optum Rx” booklet for detailed information.

An electronic version of the formulary is also available at www.optumrx.com/oe_premium/landing.

To search for a medication’s coverage, click “Prescription drug list”:
-    Select the “Premium” plan;
-    Search by Drug Name or Therapeutic Class;
-    Once the medication is located, a details page will show dosages available, the drug’s coverage tier, and any restrictions in place such as prior authorization or step therapy.

Please note the excluded medications list contained in the formulary. If you are currently prescribed one of the “Excluded Medications,” you should work with your healthcare provider and explore a transition to a covered alternative therapy. After July 1, 2023, you will pay the full price of any Excluded Medications unless a "coverage request" from your healthcare provider is approved by Optum Rx. You or your healthcare provider can begin this process by calling the Optum Rx number on your new health plan member ID card.

With Optum Rx, you have access to:

  • Convenient Home Delivery services. You’ll be able to have up to a 90-day supply of most maintenance medications delivered directly to you. Maintenance medications are those taken to treat an ongoing condition, such as high blood pressure, high cholesterol, or diabetes.

    If you are new to home delivery, please request a prescription from your healthcare provider to be submitted electronically to Optum Rx Home Delivery. Once complete, you can then call Optum Rx customer service or use your online account to provide your payment information and verify your address to begin the home delivery service. Prescriptions can be automatically re-filled every 90 days and Optum Rx will work with your healthcare provider to auto-renew your prescription upon your last fill. Participants will also have the option to pick up their 90-day supply prescriptions at any participating retail pharmacy with Optum Rx for the same copay savings as Optum Rx Home Delivery.

  • A large network of participating retail pharmacies. OptumRx has a large network of independent and chain pharmacies nationwide. You’ll also be able to have up to a 90-day supply of most maintenance medications filled at a participating retail pharmacy. Visit www.OptumRx.com to locate a network pharmacy.

  • Helpful resources on the Optum Rx website and Mobile App. Online resources at www.OptumRx.com allow you to:

    • Order prescription refills, renewals and check your order status;

    • Transfer retail prescriptions to Home Delivery for convenience and potential savings;

    • Enroll in Worry-Free Fills to conveniently receive Home Delivery medication automatically;

    • Discover possible ways to save money on medications, such as using generics and Home Delivery;

    • Receive time-sensitive medication-related alerts on your personalized pharmacy care profile;

    • Look up information about your medications and your prescription drug benefit;

    • Ask a pharmacist a question anytime, day or night;

    • View a financial summary of your prescription expenses, especially valuable at tax time;

    • Review your prescription history to share with your doctor.

  • Optum Rx Customer Service Representatives are available to assist with questions about your benefit or orders by calling 1-800-382-0754.

  • Specialist pharmacists have expertise in the medications that treat a single condition, such as high blood pressure, asthma, diabetes, or cancer. Specialist pharmacists at Optum Rx can answer your questions about how your medications work with each other and how to make them work best for you. Since they know how your plan works, specialist pharmacists can also advise you on potentially reducing your medication costs.

 

Frequently Asked Questions:

Please visit our list of the most frequently asked questions!

Optum Rx FAQs: Change Alert Letter

Additional Resources:

 

 

 

international prescription pharmaceutical benefit

CRX International - (Inception at Dickinson - May 1, 2014)

Access information for CRX International by visiting www.crxintl.com, and LOG-IN by entering the Web ID: DICKINSON

 

 

CRX is a cost saving international mail order drug program for brand name prescriptions from Tier-1 countries, administered by CRX International.  This is a voluntary and safe program for employees and their dependents on Dickinson's group health plan which does not replace the prescription benefit included with the group health plan.  Participation with CRX International is an opportunity for covered members to take an active role in their healthcare and reduce their out-of-pocket prescription expenses while helping to minimize the overall prescription cost to the Dickinson College group health plan.

In addition, it’s important to remember that all of the medications shipped to members from CRX contracted pharmacies in Canada, Australia and the U.K. are in the original factory sealed package and opened only at their final destination by the patient. Secondly, with a mail order program like CRX, the member receives their medication at their home and does not have to go to their local pharmacy and be in contact with others.

The CRX formulary and enrollment form are accessible online via the CRX International website.

For a summary of this prescription benefit option, check out the CRX International Benefit Overview.