Staff Members


Debra Hargrove
Associate Vice President of Human Resource Services
hargrove@dickinson.edu
Phone: 717.245.1503 
Office: 55 N West St

Debra is responsible for developing and managing all programs and policies pertaining to Human Resources, including training and development, organizational development, recruitment and employment, performance management, employee relations, compensation and benefits, HRIS and workers compensation. She also develops, manages, and coordinates the department’s professional development and employee wellness programs, and partners with other campus divisions in areas including staff and team development, and performance management. She is the president’s staff liaison for the Staff Forum and the Directors Group.


Arlene Bones
Director of Human Resource Services
bones@dickinson.edu
Phone: 717.245.1877
Office: 55 N West St

Arlene is responsible for planning, project coordination and efficient operations to meet current and future business needs within HR Services and the organization. She oversees the employment process, job opportunities, health benefits, HRIS, leaves of absence, disability, and retirement. She works collaboratively with the Associate Director of Human Resource Development on employee relations, performance management, progressive counseling and conflict resolution. She works with college staff, applicants and vendors to ensure consistent definition and delivery of services. Contact Arlene for inquiries relating to retirement benefits, staffing recruitment, and questions related to paid and unpaid medical leaves.


Dennette Moul
Associate Director for Human Resource Development
mould@dickinson.edu
Phone: 717.245.1026
Office:  55 N West St

Dennette is responsible for the oversite of organizational development, training, wellness and performance management.  She works with campus partners to identify, develop, implement and assess programming that supports divisional and departmental objectives and the college’s overall strategic direction. She collaborates with campus partners to develop and maintain position descriptions. She directs the performance management process by overseeing the annual and introductory appraisal process and aligns performance management processes through assisting with goal development, the development of performance plans and alternate corrective performance measures.  She collaborates in promoting a positive working environment by supporting and addressing employee relation concerns, hiring and selection process, compensation and employee recognition programming.  Please contact Dennette for inquiries relating to training/organizational development needs, the performance management process, Totara, position descriptions, employee relations and policy compliance.


Michelle Spencer
HRIS Administrator
spencer@dickinson.edu
Phone: 717.245.1504
Office: 55 N West St

Michelle administers and maintains the Human Resource Information Systems (SCT Banner) with employee information, and develops ad-hoc inquiries and data extracts. She prepares the payrolls. Michelle's other responsibilities include processing unemployment claims; HR Services web page development; overseeing the homebuyer program; processing administrative relocation reimbursements; assisting with H visas and foreign visitors; and wage and salary benefit surveys.  Contact Michelle with questions relating to the Banner employee information/payroll system, or the homebuyer program and administrative relocation reimbursements.


Bernadette Pham
Assistant Director of Benefits
phamb@dickinson.edu
Phone: 717.245.1042
Office: 55 N West St

Bernadette coordinates employee benefits, including our health/dental/vision insurance plans, COBRA, and Health Advocate. She is the tuition program liaison officer, overseeing the Tuition Remission, Tuition Assistance, and Tuition Exchange programs. Her other areas of responsibility include Worker's Compensation and Workplace Safety. She serves as a member of the Workplace Safety Advisory Committee. She presents information on employee benefits during regular sessions of the Navigating Dickinson Orientation program for new hires and assists with numerous wellness initiatives. Contact Bernadette for questions relating to employee benefits, tuition benefits, COBRA, and Worker's Compensation.


Jeanette Diamond
Health & Wellness Coordinator
diamondj@dickinson.edu
Phone: 717.254.8084
Office: 55 N West St

Jeanette is responsible for the coordination of the Wellness@Dickinson program. She also supports continuous learning on campus through the creation and implementation of staff development programming. Jeanette facilitates the employee recognition committee and coordinates various annual recognition events including the New Year Social, the Recognition Brunch, the Summer Picnic and the Seniors of Old Bellaire dinner. Jeanette’s other responsibilities include HR Services website maintenance, coordination of HR Services communications, and facilitation of the Navigating Dickinson Orientation program for new hires. Contact Jeanette for inquiries relating to wellness and staff development events, employee recognition events, HR Services print/email communications, or the Navigating Dickinson Orientation program.


Denise Eichelberger
Human Resource Assistant
houserd@dickinson.edu
Phone:  717.245.1608
Office:  55 N West St 

Denise assists with staff recruitment, performance appraisal processes, job postings, family and medical leaves of absence, billing, processing employment verifications, background checks and onboarding of new employees. She is often the first contact for additional information regarding existing policies and procedures. Contact Denise for inquiries regarding new or vacant positions, information regarding existing policies and procedures, the continuing education benefit for non-exempt staff members, performance appraisals, the retirement program, family and medical leaves of absence, and the Medigap and Emeriti programs.


Carol Shaffer
Administrative Assistant, HRD
shaffeca@dickinson.edu
Phone: 717.245.1152
Office: 55 N West St

Carol welcomes and assists all visitors to the Human Resource Services department serving as the main receptionist. She provides administrative assistance with the performance appraisal process, position description maintenance and registration for professional development, wellness and employee recognition events. Carol also assists with department publications such as Vitality. Please contact Carol with general questions regarding introductory and annual performance appraisals, when requesting a copy of a position description, Totara registration questions, and announcements/content for publication consideration in Vitality and other HRS communications.


Employees of the college are invited to visit and access the internal Gateway Directory for more information.