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Information for Families of Incoming Students

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Welcome to the Dickinson family!

We hope you'll use this page to learn more about your student’s college experience. During the summer, your student will receive several important mail and email communications from the college that require timely responses. We hope the information provided here will make the process easier.

As always, please email us at or call us directly in the New Student Programs Office at 717-245-1671.

Next Steps

We aim to partner with students to support them as they connect with the educational community. We're happy to work with you if you have any questions that may help your transition. If questions arise concerning secure information—such as a Gateway username, password, or course registration—we require that the student contact campus offices to verify their identity.

To help your student stay on track, we encourage you to review the Orientation site thoroughly and connect with your student about the weekly email messages containing important action items they are receiving.

Check out our virtual series, Helping Your Student Thrive, which features sessions hosted by various members of the Dickinson community and covers topics like wellness, the residential experience, finances, advising, and more.

Questions About Your Bill?

If you have any questions or concerns about your billing statement, please contact Student Accounts at 717-245-1953 or Visit the Student Accounts website for additional information and frequently asked questions.

Payment Plan and Parent Financing

Many parents find the monthly payment plan helpful in managing college costs. To learn about options for combining the payment plan with long-term financing through the Federal Direct PLUS Loan Program, please contact the Office of Financial Aid at 717-245-1308 or That office can also be contacted if you have questions related to loan applications or financial aid.

General Questions?

General questions can be directed to Mallory Wishard in the Office of Parent Relations at