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2023-2024 Open Enrollment

Frequently Asked Questions

Can I do Open Enrollment anytime throughout the year?
No, you have until the deadline of May 24, 2023 to complete the enrollment process for 2023-2024. After that date, open enrollment will close and will no longer be accessible.

I have insurance questions or want assistance in completing my open enrollment.
HR Services is happy to assist! Our office is open - appointments should be made to meet face-to-face. Please feel free to email, call, or set up a Microsoft Teams meeting with us and we will be happy to help you out that way as well. Email -; Phone - 717-245-1503, or reach out via Teams to one of our helpful staff members.

I don't have internet access at home, how am I able to make changes for July 1?
Please contact our office at 717-245-1503 and we will reach out to you and get you the information you need.

I don't know what my salary will be on July 1. How can I find that out?
Your new 2023-2024 annualized salary is displayed right in open enrollment. It is shown at the start of open enrollment directly underneath the dates. Compensation letters are posted in the Gateway. They will be found under Employees, then navigate to the HRS Documents section.

How much may I contribute to a Flexible Spending Account?
The maximum an individual may contribute to a Health Care Expense Account is $3,050 per plan year.

The maximum for a Dependent Care Expense Account is a 'family maximum'. The combined limit between both spouses may not exceed $5,000 or your own personal limit if less than $5,000. Dickinson employees who utilize the Dickinson College Children's Center receive a discounted tuition rate. The amount of this discount is included in the $5,000 family maximum exclusion and should be considered when choosing your deduction amount. Any benefits in excess of $5,000 are included in gross income with applicable taxes withheld on the final pay cycle of the calendar year.

I entered a "0" amount for my Flexible Spending Account. Why does it say that I have elected to start the benefit?
The system assumes since you've entered something in the per-pay amount, that you would like to start the benefit. You can go back to that election and choose 'Stop Benefit' to end it.

I want to sign up for Dental Insurance for the first time. I selected 'Add Choice', but I am getting an error message that says: "A valid plan must be chosen". What am I doing wrong?
You need to select either Employee, Employee+Spouse/EE+Child, or Employee+Spouse+Child(ren)/Employee+Children coverage. Then you should 'Add Choice'.

How secure is this open enrollment process?
We have taken every precaution to ensure that the Open Enrollment process is as secure as possible. You log into the Dickinson Gateway, our secure portal. Because there is no paper to go through the mail system, there is no chance that the information can get "lost" or that someone else might open your mail.

If I can do Open Enrollment as many times as I want up until the deadline, how will I know you have the right information?
Human Resource Services will have the most recent information that you have completed. All previous entries are overwritten. Please be sure to complete the process by clicking on the 'Complete' button.

Since I am doing this on-line, does that mean I no longer have to do any paperwork?
You need to complete paperwork for Human Resource Services if you are adding/removing a dependent from your coverage and if you are enrolling or changing your level of Accidental Death and Dismemberment coverage. Contributing money for the first time in retirement also requires an on-line enrollment directly with either TIAA and/or Fidelity.

How do I see my estimated take home pay?
Once you 'Complete' the open enrollment process, a link will be displayed to 'Estimate Take Home Pay'. By clicking on that link, you will see an estimate of your July 1 pay. This functionality will not be available for any changes made after open enrollment closes.

How do I get a copy of my information?
To get a copy, use the Print button on your browser to print a copy of the information right off the web. If you forgot to print it, you can go back in to open enrollment before the deadline and print from your web browser. Your elections will also be verified via email the following day to your Dickinson email address. You will also receive a final email confirmation in mid-June.

What if I need to make retirement or insurance changes during the year?
You are able to make changes to your retirement contributions through Self Service Banner anytime during the year. If you have a life status qualifying event, you may be able to change your insurance options. You should contact Human Resource Services to make insurance changes.