From left: Christina Portilla, Deb Rotz and Breanna Portilla. Photo by Dan Loh.
by Alex Sonfield ’25
Three generations of women from the same family have dedicated themselves to caring for Dickinson, each finding a path in housekeeping through family connections, shared stories and a deep pride in their work. Deb Rotz, the mother of Christina Portilla, started it all over a decade ago, following in the footsteps of her own family.
“My father-in-law was a head chef at Dickinson, and that’s how I got my start,” Christina shares. “I started young, and soon enough, my daughter Breanna joined, too.”
Each of these women has embraced the joys and challenges of the job, finding satisfaction in making Dickinson a welcoming place. Some of their most rewarding moments have been when students take the time to express appreciation.
“It’s the little things,” Christina explains. “A thank-you note or an email can make all the hard work worth it.”
Deb, who has worked in Drayer Hall for 10 years, will retire in January. Though she’s ready for this new chapter, she notes that the camaraderie and the relationships she’s built with her coworkers will be missed. “The people here mean a lot to me,” she says, recalling the holiday parties and summer picnics that have made the job feel more like family than work.
Breanna, who works across multiple buildings, is proud to carry on the family legacy. She works tirelessly each day, often before students are awake, ensuring the spaces are clean and welcoming.
“Some students may not realize how much care goes into keeping everything clean and running smoothly, but I love the sense of ownership I have over my buildings,” she says.
Christina advises anyone entering the field: “Greet the students with a smile. If you’re friendly, they appreciate what you do even more.”
Deb agrees, adding, “This job may not be glamorous, but it’s meaningful. We’re here to help make the campus feel like home for everyone.”
Published November 12, 2024