Student Housing Questions

I don’t have my books and supplies at home. How can I get them from my residence hall?

Students must schedule check out times through Housing Self-Service (Housing icon in Gateway) between March 18-April 5. We recognize that some people will not be able to return to campus, and we will work with you ensure that you have the materials you need and that you are able to retrieve your belongings. Please fill out the form found on this site and we will be back to you as quickly as possible. 

This move-out process aligns with the college’s efforts to minimize the spread of the coronavirus by reducing the density of social encounters (limiting the number of members of our community on campus and reducing the size of public gatherings), practicing social distancing (ensuring that we provide sufficient distance between ourselves), and seeks to provide students and their families flexibility in making the necessary arrangements. 

How will the move-out be coordinated?

Students would schedule check out times through Housing Self-Service (Housing icon in Gateway) between March 18-April 5. There will be a limited number of students permitted back on campus during each time slot. Key envelopes and instructions will be placed on your door. Students should leave keys on their bed in their room in a key envelope and lock the door behind them. We encourage students to take a photo of the key on the bed/condition of room and save for their own records. Students can self-report any damage/responsibility at the following link.

This move-out process aligns with the college’s efforts to minimize the spread of the coronavirus by reducing the density of social encounters (limiting the number of members of our community on campus and reducing the size of public gatherings), practicing social distancing (ensuring that we provide sufficient distance between ourselves), and seeks to provide students and their families flexibility in making the necessary arrangements. 

Will you pack my stuff and ship it if I pay for it?

We will ask students to do their best to return to campus to retrieve their belongings by April 5. If you are unable, you need to  fill out the form found on this site. We will do everything we can to explore solutions and help you collect your belongings.

I’m not able to return to campus. What should I do?

We ask students to do their best to make an attempt to return to campus to retrieve your belongings by April 5. If you are unable, you need to fill out the form found on this site. We will ship one small box of essential items (laptop, medication, course materials) to you. If you need for us to go to your room, collect those items and ship them to you, sign up by Wednesday, March 18, 2020, at noon so we can send your items in a timely manner.

If you are absolutely unable to come to campus and move out by Sunday, April 5, 2020, please fill out the form found on this site. We will be developing alternative resources at a later date.

What if I’m not comfortable coming to campus because of COVID-19?

We encourage you to come during a less trafficked time (i.e., during the week, early morning). If you are unable, you need to fill out the form found on this site. We will do everything we can to explore solutions and help students.

Our planned move-out process aligns with the college’s efforts to minimize the spread of the coronavirus by reducing the density of social encounters (limiting the number of members of our community on campus and reducing the size of public gatherings), practicing social distancing (ensuring that we provide sufficient distance between ourselves), and seeks to provide students and their families flexibility in making the necessary arrangements. This aligns with recommendations from the Centers for Disease Control and Prevention.  

Can I spend the night in my residence to pack my belongings?

No overnight stays are permitted unless you have applied and been approved to be on campus for the remainder of the semester.

Can my parents/family/friend/roommate come back to campus without me to get my belongings?

It would be best if the student could come with the family to help identify which belongings are their belongings vs roommates. However, in extenuating circumstances, we can allow this. Students should fill out the form found on this site to give permission to access belongings.

What if I can’t get back to campus to collect my academic materials?

We recognize that some people will not be able to return to campus, and we will work with you ensure that you have the materials you need.  Please fill out the form found on this site by March 18 at noon and we will be back to you as quickly as possible.

What if I scheduled a time to come but can no longer make it at that time and need to re-schedule?

Please return to Housing Self-Service (Housing icon in Gateway) and select a new time.

Will there be rides/shuttles to and from airport/train station?

The college is unable to provide that service at this time.

Do I need to get screened or get clearances before I come back to campus for my belongings?

If you have traveled to a country requiring a 14-day quarantine, once you have returned to the U.S., you will need to wait until the conclusion of that period before returning to campus. We also recommend that you stay home and contact a healthcare provider if you are experiencing fever or any respiratory symptoms, such as cough or shortness of breath OR if you have had contact with a suspected or confirmed case of COVID-19. However, if you need items left on campus before that, please  fill out the form found on this site by March 18 at noon and we will be back to you as quickly as possible.  

I left my car on campus. Will I be towed or ticketed?

Your car may remain where it is until you are able to retrieve it. Assuming you are parked legally, you should not encounter any issues.

I can’t go home. Where should I go?

We recognize that there are some students whose personal or family situations make it impossible or impractical to return to their permanent addresses. Students with a compelling reason to stay on campus must apply to remain on campus. You will find the application to remain on campus in housing    on this site. Please submit your application by Thursday, March 19 at noon, in order to receive an answer by Friday at 4 p.m. This is a hard deadline, as we must know who is remaining on campus by this Friday. We know you may have petitioned to stay for the extended spring break; however, in order to make sure we continue to know who is on campus at all times, we need you to submit this additional application.   

If I stay on campus, what sort of services will be open for me?

Services will be curtailed. The library and Kline Fitness Center will be closed. Grab & Go will be available at the Dining Hall. The Wellness Center will remain open from 8:30 a.m. to 4:30 p.m. to provide limited services to students who are still on campus and will work with all other students to find referrals at home. Routine appointments will not be offered at this time, and in lieu of coming in to schedule appointments (or for Open Hours) all students should instead call the Wellness Center if they need assistance. Students should call DPS at 717-245-1111 if there is a physical or mental health emergency after hours or on weekends.

What will the student experience be like?

Campus services will be severely curtailed to ensure the safety of our community.

How will Dickinson keep me safe and healthy?

The Department of Public Safety will continue to monitor our campus and the Wellness Center will remain open. The Wellness Center will remain open from 8:30 a.m. to 4:30 p.m. to provide limited services to students who are still on campus and will work with all other students to find referrals at home. Routine appointments will not be offered at this time, and in lieu of coming in to schedule appointments (or for Open Hours) all students should instead call the Wellness Center if they need assistance. Students should call DPS at 717-245-1111 if there is a physical or mental health emergency after hours or on weekends.

When will I have access to my room?

Students must schedule check out times through Housing Self-Service (Housing icon in Gateway) between March 18-April 5.

Are you going to go through my things while I'm not present?

We are not going through anyone’s belongings without their involvement and permission.

When will I be able to select housing for next year?

Currently, we plan to continue to move forward with online housing selection beginning April 14 and running through April 16. Residence Life & Housing staff will communicate in the coming weeks via email and updates will be posted on Housing Self-Service (Housing icon in Gateway).

I am an international student/student who lives far away from campus and I usually store my belongings over the summer. Will I still be able to do this?

Storage will be available for anyone who is interested in this paid service through Box It Up. Find more information about this option here. Additionally, you will find a list of local storage facilities here.

Will I get a refund on room and board costs?

Students will receive a credit for room and board charges during the portion of the semester when they will not be occupying their residence halls or utilizing their meal plans, starting Monday, March 16.  Financial aid for the 2019-2020 academic year will not be affected for those students with need-based aid unless the students are or later become no longer enrolled.    

What are my options for my bicycle?

Please try to take your bike with you when you move out, as there will be limited storage available. However, if you are unable to take it with you, you may store it in the bike room at High Street Residence. All students now have card access to this space. When you approach High Street Residence, the bike room is to the right of the front door. If you have questions about bikes currently in storage or Green Bikes, please contact biking@dickinson.edu.

Whom should I contact with housing-related questions?

Should you have additional questions, please contact Residence Life & Housing at 717-245-1556, Monday-Friday, 8:30 a.m.-4:30 p.m., or by email at reslife@dickinson.edu

If I forget to leave my key, can I mail it?

Yes. We encourage you to mail us keys in a padded envelope or tape the key to a piece of paper so it does not pierce the envelope and fall out.

Address:

Residence Life & Housing
Dickinson College
28 N College Street
Carlisle, PA 17013
 

Academic Questions

Will I be able to earn my course credits for the spring semester?

Our goal is that all students will have the opportunity to earn all course credits from the spring semester via distance education. For seniors we will make a special effort to see that courses are completed by the end of the semester. If necessary, some courses may be given “Incomplete” and continued in the summer. If necessary, some courses may be continued in the summer.

What if I have limited or no access to the Internet?

Faculty will be surveying students in each class with questions about access. There are multiple possibilities for those who have challenges with Internet access. If you have a cell phone, AT&T, T-Mobile and Sprint are providing unlimited data for the next 60 days. Verizon is waiving late fees for the next 60 days. You may be able to set your mobile device up as a hotspot to provide connectivity to your computer.  Check with your cellular provider for details. Comcast is offering 60 days of free internet service after which the subscriber will be charged $9.95/month.

In any case, we will make special arrangements (email, phone, regular mail, etc.) for students who have access issues.

How will courses be graded?

Faculty will have the option of continuing with a graded course or shifting the course to Credit/No Credit. For courses in which grades are being assigned, students will have the option to change the letter grade to credit/no credit after the semester ends.

Credit/no credit grades do not calculate into a student’s grade point average. Any grade of D- or above is converted to a CR (credit) grade, which counts toward the 32 credits required for graduation and toward specific major/minor/certificate/graduation requirements, as appropriate. F grades are converted to NC (no credit) and earn zero credits.

What about course selection for the Fall 2020 semester?

In order to provide faculty and students additional time for advising, the Fall 2020 Course Request Period has been postponed and extended. It will now take place at 9 a.m. EDT, Monday, March 30 through 4 p.m. EDT, Friday, April 3, 2020. Advising sessions with faculty and advising staff will be available online and by phone.

What do I do if I have an academic accommodation?

Rest assured that Dickinson remains committed to ensuring equitable access to courses, coursework, and assessments for all students with disabilities, and ADS will be providing faculty with guidance as to how to implement accommodations in an online environment. We are also aware that you may need to change what accommodations you are using in various courses, and you will have the opportunity to do so. Later this week, ADS will be contacting all students who have academic accommodations with guidance information, but if you have any specific questions or concerns, please don’t hesitate to email access@dickinson.edu.

When will classes begin?

Online instruction will start March 23

What technology resources are available to me during this time?

LIS has set up a Spring 2020 technology resources page. On this page, you will find available resources that can help you navigate working, teaching, and learning remotely. Faculty are also encourage to review the resources found in the AD - Teaching Continuity Moodle course.

MY COURSEWORK INCLUDES LAB / ARTISTIC / PERFORMANCE / PRESENTATION REQUIREMENTS. HOW WILL I FULFILL THOSE?

Contact your advisor and faculty members to determine an acceptable solution. Our faculty are innovative, and we are confident they will work with you to find a suitable arrangement.

Study-Abroad Questions

How can I speak to someone in CGSE about my plans, options or questions?

Please make an appointment with your study abroad advisor on our Global Advising page through Bookings.

Also make sure you are following the CGSE on Facebook (Dickinson College Center for Global Study and Engagement) and Instagram (@dickinson_cgse) for important updates.

Are Fall 2020 study abroad programs moving forward as planned?

At this point, we are starting to look more closely at the viability of programs running in the fall. We will be making decisions in the coming weeks to determine our best path forward (our plan is to make decisions beginning of May for Southern Hemisphere programs and beginning of June for all other programs).  We will continue to send regular updates to students. 

We are moving forward with hopeful optimism and planning for fall 2020 programs, while also making contingency plans.

If a program is canceled, do I get my program deposit back?

Yes.  If Dickinson or a partner program cancels a program, you will get your full deposit back.

What about course registration? Should I register for fall courses on campus as a backup in case my program ends up not running?  

YES. Students should plan to pre-register for fall 2020 courses even if they are planning to go abroad. If it is determined your program is going forward and you have not withdrawn, you will be dropped from your fall on campus courses.  

What about on-campus housing? Should I go through on-campus housing selection?

YES.  Please see the upcoming housing communication regarding a specific Abroad Housing Lottery and Abroad Housing application.  Residence Life and Housing are asking for students to choose roommates who are also planning to go abroad in the fall, preferably from the same program.

What if I want to switch to another program for fall 2020?

Right now, we are not letting students make changes in their program selections.  If you are interested in changing your program, please email global@dickinson.edu and we will make a note in your file.  Program changes may be considered once we have more information about the viability of programs running for fall.

What if I want to apply to a non-Dickinson program for fall 2020?

We are not accepting any new non-Dickinson program applications at this time.

What if I want to defer to spring 2021 or fall 2021?

Please email global@dickinson.edu and we will change your application to either spring 2021 or fall 2021. 

Can seniors study abroad the fall of their senior year?

Yes, there are no policies or special permissions needed for seniors to study abroad in the fall of their senior year. However, please check with your academic advisor as some majors have required course or capstone work for seniors during the fall of their senior year.

What are the application deadlines for Spring 2021?

This application deadlines will remain the same as in previous years.

  • Dickinson program deadline: Sept. 21st
  • Partner/Non-Dickinson deadline: Sept. 10th

When should I book my flights and start the visa process if my program requires a visa?

Do not book flights or start the visa process unless the CGSE has confirmed your program is moving forward for fall 2020.

How will you be making a decision on whether programs can run? 

The safety of Dickinson students is our highest priority, and all of our decisions about program suspensions will reflect that commitment to student safety. In addition, there are many logistical and academic factors, including travel restrictions, that must be taken into account when evaluating whether programs can safely and successfully run.  Currently there is still a U.S. State Department Global Level 4 Health Advisory in place. An emergency COVID-19 team continues to meet regularly to make institutional decisions about the path forward for study abroad.

What resources will you be monitoring to help inform your decisions? 

Our primary sources of information are the Centers for Disease Controls and U.S. Department of State and we also look at International SOS and the World Health Organization.   

What if the program is not canceled, I have already committed, but I am still worried about the COVID-19 situation shortly before the program has started and want to withdraw?  

If you choose to back out, as a one-time procedure to address the concerns of COVID-19, we will work with you to refund as much as possible but you would be responsible for any non-recoverable program costs.  

How can I speak to someone in CGSE about my plans, options or questions?

Please make an appointment with your study abroad advisor on our Global Advising page through Bookings.

Also make sure you are following the CGSE on Facebook (Dickinson College Center for Global Study and Engagement) and Instagram (@dickinson_cgse) for important updates.

Graduating Senior Questions

I’m a senior. Am I going to graduate on time?

We will do everything we can to make sure our seniors are able to graduate on schedule.

My senior coursework includes lab / artistic / performance / presentation requirements. How will I fulfill those?

Contact your advisor and faculty members to determine an acceptable solution. Our faculty are innovative, and we are confident they will work with you to find a suitable arrangement.

Will Commencement still take place?

Unfortunately, we have made the difficult decision to postpone Commencement and senior week activities. However, we are planning ways to celebrate the class of 2020 virtually in May. We are also committed to holding an in-person ceremony at a future date so that graduates will have the opportunity to hear their names read and walk down the steps of Old West.

Student Workers

I’m a student worker. Will I continue to get paid?

As an employer of both Federal Work Study and Institutional Work Study students on campus, the College has decided that compensation for student employees will continue as outlined below:    

Any student that has received permission to remain on campus should contact their supervisor to discuss options regarding their work assignment.  Hours worked will continue to be reported and approved bi-weekly according to the Student Payroll Schedule.  

Some students may have the ability to work remotely.  Remote work will be determined by your supervisor(s) and will be coordinated directly between the Supervisor(s)/Department(s) and student employees.  Students working remotely will be paid for any hours worked.  Hours will continue to be reported and approved bi-weekly according to the Student Payroll Schedule.  

Any active student employee who is unable to continue working and/or does not have the ability to work remotely, will continue to be paid.  Payment will be based on the average of actual historical hours worked during the Spring 2020 semester.  Students will be paid at their current hourly rate in accordance with the Student Payroll Schedule from Monday, March 16, 2020 through Friday, May 1, 2020. 

Please note:  An active student employee is defined as a student who has actively worked during the Spring semester and who has an active job record.  

UPDATE:

Unfortunately, nonresident alien students who have already returned home and/or who have requested to work remotely, are not permitted to do so. Pay for these individuals will continue as noted above.

What does the government say about paying students who are FWS eligible? 

The Office of Postsecondary Education has provided Guidance for interruptions of study related to Coronavirus (COVID-19). Regarding Federal Work Study (FWS), Federal law includes a provision allowing an institution to make FWS payments under certain limited circumstances to disaster-affected students who are unable to continue working.  

Can student employees continue to be hired throughout the remainder of the semester? 

No, effective immediately students cannot be added as active employees and no student employee hires will be permitted.   

Any student who has been hired and/or has started the process to be added as a student employee up through March 17, 2020, (both new and returning student employees) will be permitted to be added as an active employee. 

I applied for a summer job on campus, will I be able to work this summer? 

Summer student employee hires are contingent upon the College resuming normal operations. Supervisors may reach out for further guidance from the Student Employment Office and Human Resource Services.     

How will working remotely affect my taxes? 

Changes that may become necessary for student employees regarding tax implications are unknown at this time. Further updates will be provided as information is received.   

If I am approved to work remotely, can I have a laptop? Can I be provided with a phone? Can I get a stipend or be reimbursed to cover any associated expenses?  

No. Remote work will need to be performed with personal resources students have available. 

I AM UNABLE TO WORK REMOTELY, DO I STILL NEED TO REPORT MY HOURS?

We are basing the average hours on what students have worked during the Spring semester.  There is nothing that students or supervisors need to do in order to receive continued pay.  Students will receive pay from Monday, March 16, 2020 through Friday, May 1, 2020 based on average hours.  Please note that the final pay period #10 will be one week’s worth of hours. 

If I have a student who is working remotely but not working as many hours as their average hours, will they get paid for the difference in hours?  How do we report those hours?

Students will report their hours worked in Banner Self Service and those hours will be approved per usual by their supervisor.  Payroll will add any hours needed to close the difference up to their average calculated hours.

What if my student working remotely works more than their average hours?

Students will report their hours worked in Banner Self Service and those hours will be approved per usual by their supervisor.  Students will be paid for all hours worked; however, it is the responsibility of the supervisor to monitor schedules.  Students should not be permitted to exceed their approved schedule without permission from the Office of Student Employment.  

I have a non-resident alien student who returned home, but they want to continue working, is that allowed?

Unfortunately, no, they cannot continue to do work for the college. However, we will continue their pay as we have with all other student workers.

Due to varying labor laws and regulations, non-resident alien student employees should not perform any remote work upon departing the US, and their work obligations will cease immediately upon their departure.

The restriction on remote work does not apply to non-resident alien students who remain in the US.  Remote work may be performed if the student currently remains in the US.

How are average hours calculated?

We are basing the average hours on what students have worked during the Spring.  There is nothing that students need to do in order to receive continued pay.  Students will receive pay from 3/16 through 5/1 based on the calculated average hours from pay periods #3/4/5.  Please note that and pay period #10 will be one week’s worth of hours.  Payments will continue through the Direct Deposit bank account we have on file.  

I worked in the Fall and had planned on getting a job after returning from Spring Break, will I get paid?

No.  Although you may have worked during the Fall semester, you are not an active student employee who has actively worked during the Spring semester and who has an active job record.  Unfortunately, you do not qualify to be paid. 

Do I need to report my hours and does my supervisor need to approve my hours if I am not working remotely?

For students not working remotely, hours do not need to be entered or approved.  Calculated average hours will be automatically paid from 3/16 through 5/1. 

When will students start to get paid?

Students will continue to be paid according to the current payroll schedule for time period March 16, 2020 through May 1st, 2020.  The next pay date is April 8th, 2020.

I was scheduled for 10 hours per week and my average calculated hours are only 8 hours per week. Why?

We are basing the average hours on what students actually worked during the Spring semester.  The calculation is dependent on what has been entered, approved and paid in the payroll system for Pay #3/4/5.  Although you may have been scheduled for additional hours, the official record of that you worked is used to calculate the average.

Other

What if I do not have access to healthcare providers at home?

Please contact the Wellness Center (717-245-1663) if you need help identifying medical or mental health services in your area. In addition, the Dickinson College Student insurance plan (United Healthcare) has a telehealth service that is free to all students insured under the plan, which can be accessed here.

Students who are not insured under United Healthcare may also access this service, but will charged a $40 co-pay. 

Teletherapy (mental health) services are also free to students insured under the Dickinson College student health insurance plan, and can be accessed here.

Please note that United Healthcare cannot provide teletherapy to students who are not on this plan. Anyone who is not insured under the student health insurance plan should check with their primary insurance company first, as many carriers also offer these services.

Is the mailroom open?

During the week of March 16, the mailroom will operate under regular hours. Beginning March 23, the mailroom will operate under the modified hours of Monday – Friday from 10 a.m. to 2:30 p.m. Please note this is subject to change. On weekends through Sunday, April 5, package pickup will be open from

1 - 5p.m.

Can I still send and receive letters and packages?

Beginning Monday, April 6, we can only forward USPS letter mail in and out of the U.S. and USPS packages in the U.S. FedEx and UPS will need to be returned to sender. We understand that this is an inconvenience and will work with you as much as possible. Please feel free to reach out to the mail center 717-245-1238.

HOW WILL THE CREDITS BE DISBURSED?

As stated from an earlier message from President Ensign, the prorated amount of room and board will be credited to the balance on your student account. Credit balances will carry forward to offset charges in future semesters. Seniors with credit balances will receive a refund in mid-April. Please be sure to check your Dickinson email account for communications from Student Accounts. 

WHEN WILL THE CREDITS POST TO MY STUDENT ACCOUNT?

We expect the credits to be applied during the week of April 6. Please feel free to view your student account balance through the Dickinson Gateway and click on the SSB icon to view the most up-to-date balance. Revised student bills will be sent in mid-April. 

FOR STUDENTS WITH AID ONLY: WHAT IF I HAVE OUTSTANDING EXPENSES OR CONTINUING MY SEMESTER AT HOME ONLINE?

Please contact Financial Aid to evaluate if a student has any additional loan eligibility that can be added to help assist at finaid@dickinson.edu. Students with financial aid, the proration of room and board will not affect your current financial aid package for the spring semester.

WHAT IF I HAVE QUESTIONS?

Please contact student accounts at: stuaccts@dickinson.edu.