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Resources & Services


The online Student Handbook is produced as a resource for the students, faculty, staff, and administration of Dickinson College. Content is subject to change. Please contact the appropriate person or office to obtain the most current information.  

Bookstore and Devil’s Den

Location:  Holland Union Building, Lower Level 
Phone Number
: 717-245-1330 (Bookstore)
Bookstore Hours
: Monday – Friday, 8:30 a.m. – 4 p.m.; Saturday, 11 a.m. – 3 p.m.
Phone Number
: 717-245-1271 (Devil’s Den)
Devil’s Den Hours
: Monday – Friday, 8 a.m. – Midnight; Saturday & Sunday, 11 a.m. – Midnight
(Hours s
ubject to change over College break periods)  

The Dickinson College Bookstore offers a variety of merchandise and services. The book department caters to all your book needs, including course books and general reading materials. You will also find all of your class supplies and a complete line of Dickinson insignia clothing, glassware and gift items. You can also sign up for a New York Times subscription and rent a Microfridge (microwave/freezer/refrigerator combination) for your residence hall room.

The Devil’s Den convenience store provides a variety of products, including beverages and snacks, school supplies, laundry detergent, greeting cards, health and beauty aids, newspapers, magazines and discount movie tickets to the local theaters.

The Bookstore and Devil’s Den accept cash, checks, Bookstore student charge account, Dining Services declining balance, MasterCard, Visa and Discover cards. At the beginning of each transaction please tell the cashier that you are using your student charge or declining balance. Students are encouraged to keep their receipt, as no return can be processed without the original sales receipt. See the Student Accounts section for more information on student charging privileges.

Cashier and Banking Services  

Location: Holland Union Building, Lower Level  Phone Number: 717-245-1909
Office Hours
: Monday – Friday, 10 a.m. – 2 p.m.                   

The Cashier’s Office is available for basic money transactions. Services include personal check cashing for up to $100 with a Dickinson student ID at no charge and making payments on college accounts. M&T Bank will cash checks larger than $100, if they are stamped by the Cashier’s Office, and if you have your Dickinson student ID. There is a $30 charge if a check is returned. An automated teller machine (ATM) is located across from The Underground in the lower level of the HUB for 24-hour money access. There are also several banks in Carlisle within walking distance of the campus.

Conferences and Special Events

Location: Holland Union Building, Lower Level  Phone Number:  717-245-1900
Office Hours
:  Monday – Friday, 8:00 a.m. – 4:30 p.m.

The Office of Conferences and Special Events (CASE) books all reservable spaces on campus and provides audio and visual support for any function involving the Dickinson College community.

Students, faculty, staff, and outside organizations are all welcome to take advantage of our facilities and professional staff. Most on-campus room bookings for college-sponsored events carry very little charge, if any. Before calling CASE, determine what type of function you have in mind, the number of people you expect and what services you would be interested in using (i.e. catering, audio/visual support, etc). Planning ahead will ensure a successful event.

Facility Reservations

During the academic year, contact CASE at 717-245-1900 to reserve any of the following spaces:

  • Atriums, lobby spaces, etc., in academic areas
  • Classroom/Academic spaces (Prior to the start of each semester, the Registrar will complete the initial assignment of all classroom space. Immediately prior to and during the semester classrooms will be scheduled by CASE.)
  • College Guest House (i.e., Vincett House)
  • Holland Union Building (i.e., Social Hall and Siderooms)
  • Lecture Spaces (i.e., Stern Great Room, Memorial Hall, Weiss 235, etc.)
  • Outdoor Spaces (i.e., Academic Quad, Morgan Field, Weiss Field, Britton Plaza)
  • Seminar Spaces (i.e., McCauley Room, Old West Room 1)
  • Theater/Performance Spaces (i.e., ATS Auditorium, Rubendall Recital Hall, The Depot*)
                            *The Depot will not be available after 12/7/12                 

Reservations for the following spaces may only be scheduled with CASE after securing prior approval from the department or office noted:

  • Dining Hall: Director of Dining Services (717-245-1318)
  • Kline Center: Kline Center Facility Manager (717-245-1320)
  • Mathers Theatre: Department of Theatre & Dance (717-245-1239)
  • The Cubiculo: Department of Theatre & Dance (717-245-1239)
  • Residential Common Spaces (Goodyear, Adams, etc.): Campus Life (717-245-1556)

Event Planning Guidelines

Campus facilities are used heavily during the academic year. It is recommended that you reserve space well in advance. Groups affiliated with the college should reserve a space at least one week in advance of the function. Groups not having a relationship with the college must work directly with the Director of Event Planning to reserve facilities and there will be a charge assessed for use by such groups.

Event Registration Form

  1. All student organizations desiring to schedule events in the following locations: Althouse 106, ATS, Dana 110, The Depot, Residential Common Spaces (Goodyear, Adams, etc.), HUB Social Hall, Kline Center, Memorial Hall, Rubendall Recital Hall, Stafford Lecture Room, Stern Great Room, Tome 115, Weiss 235 and any outdoor venue must complete an Event Registration Form.
  2. Any student organization hosting events with an expected attendance of 50 or more individuals or if the event is open to the public must complete an Event Registration Form.
  3. Students may reserve the desired space up to two semesters in advance of the event. The online Event Registration Form must be completed at least two weeks in advance of the event. Failure to complete this form at least two weeks in advance of the event will result in cancellation of the reservation. NOTE:  Once in the Gateway, click on “Event Registration” then click on “Submit an Event” to complete the online form.
  4. For more information, please contact CASE at 717-245-1900 or the Office of Campus Life at 717-245-1556.

Events with Alcohol

  1. The use of alcoholic beverages (without proper alcohol event registration), smoking, the use of narcotics and gambling of any kind are not permitted in college facilities.
  2. The Hosting Guide for Events with Alcohol is available in the Office of Campus Life.
  3. Please be sure to review the Alcohol Policy that can be found in this handbook.

Event Technical Support

Information regarding set-up and audio/visual requests must be made at least one week (7 days) prior to the date of the event. Requests made less than 7 days in advance will be accommodated based on the availability of staff and/or equipment. Set-ups are normally available to college groups without charge, however, demands for unusual set-ups or for equipment that is not available at the college could result in a service charge.

Event Publicity & Campus Media Resources

There are several different resources available for advertising events on campus. The most effective and frequently used place for advertising events on campus is the Holland Union Building (HUB). Student groups and offices can take advantage of several different advertising options listed below.

College Information Channel - The college Information Channel (Channel 19 on Dickinson’s cable network) is used to broadcast campus announcements and upcoming events. To submit information to be posted on Channel 19, stop by the HUB Information Desk and complete a request form. CASE reserves the right to edit announcements as needed.

The Compass - This publication is available on the college’s Web site and in weekly printed versions and contains listings for events, lectures, musical performances, films and other programs on campus and in the Carlisle community. Each edition also contains announcements, reminders, job opportunities, and other information for faculty, staff and students. To submit an item, use the online form.

College Calendar - To find out what is happening on campus, browse the college’s events calendar, which is updated daily. To have your events included on the calendar, contact CASE at 717-245-1900. To view this online calendar, select the browse events tab.

Extra Features - Published biweekly, Extra Features highlights the accomplishments and uniqueness of students, faculty and staff as well as provides information for the on-campus Dickinson community. Extra Features is sent to all faculty and staff via e-mail. To submit information or ideas for Extra Features, contact Media Relations at 717-245-1289. The editors of the Extra Features reserve the right to edit information as needed.

Poster Maker - A poster maker is available in the Office of Campus Life to turn your 8½” x 11” flyers into large posters. There is a $4.00 charge for each poster. The poster machine is available from 9:00 a.m. to 4:00 p.m. Monday through Friday.

T-stands - T-stands are available to hang flyers and posters in the HUB. T-stands can also be used in various ways at events. To request T-stands for use in the HUB or elsewhere on campus, contact CASE at 717-245-1900.

Sheets on Britton Plaza – The heavily traveled Britton Plaza is an ideal location for marketing your events. This exterior wall of the HUB is a popular location and is reserved on a first-come, first-served basis. The Office of Campus Life (717-245-1556) handles these reservations and provides the sheets and other necessary supplies.

Spiral Staircase - Many groups find the spiral staircase an excellent spot for hanging large banners. You must reserve the staircase to post large banners at the top. This area of the spiral staircase is reserved on a first-come, first-served basis. Plan ahead and make your reservation early for this very popular advertising spot. CASE handles these reservations at 717-245-1900. Anyone may post flyers without reserving the lower space as long as they are not posted on wood or glass surfaces.  

Dining Services

Location: Holland Union Building, Upper Level  Phone Number: 717-245-1318
Office Hours:
Monday – Friday, 8:30 a.m. – 4:30 p.m.

Dining Services is responsible for all food operations on campus, including the Dining Hall, Union Station, Underground, Quarry, Biblio Café and all snack and beverage vending machines. The staff makes every effort to provide you with the best food, served in comfortable environments. If you have special dietary needs, contact the office to schedule an appointment to discuss how Dining Services can work with you to meet these needs. The staff welcomes your suggestions and comments. Feel free to share comments via the phone, e-mail, in person or take advantage of the “napkin notes” comment board. The board is located in the Dining Hall and is a place for you to leave helpful comments and positive remarks on napkins or other paper.

Meal Plans

All students living in college-owned housing are required to purchase a meal plan. Four meal plans are available: Traditional, Flexboard I, Flexboard II and Apartment Flex. On the Traditional Plan, you can eat every meal throughout the entire semester. The Flexboard I and Flexboard II Plans afford you flexibility to manage your point usage and give you a declining balance of $125/150; however you will not have enough points to eat every meal all semester. The Apartment Flex is only available to students who live off-campus or in college-owned apartments. You can use your meal plan at the Dining Hall, Underground, Union Station, Quarry and Biblio Café at various times during the day allowing for continuous food service with your meal plan from 7 a.m. to midnight. To obtain more information about the differences between the plans (i.e., when and where you can use your meal plan) contact the Dining Services office at 717-245-1318 or visit the Dining Services website. You can open a declining balance account even if you are not on a dining plan by contacting the ID Office. Meal plan points and declining balance money that comes with your plan must be used within the semester purchased. Flexboard points may be used for catering events, barbeques and specials. The staff at Dining Services can assist you in planning your function.  

Meal Plan Accommodations

Refer to the policy and procedures section of this handbook for more information regarding meal plan accommodations (see Disability Services).

Student ID Card

Dining Services provides you with a photo identification card which is your official College ID and is required for entry to the Dining Hall, Kline Center and special events. During orientation, a time is scheduled for new students to have their photo taken. Your photo ID also allows you to gain access to a number of buildings on campus, including the HUB, Library and Weiss Center. Your ID is also required to make charges to your account at the Bookstore, Devil’s Den, Dining Services (all locations) FAS Mail Center, Health Center, access your declining balance account (DBA), check out materials at the library and to cash checks. See the Student Account section of this handbook for more information on student charging privileges. Purchases can be made via the DBA debit system at all of the above locations plus the Print Center and Library Copiers (these two locations are DBA only), after your printing allotment is used. There is a 10% discount for all DBA purchases made at any Dining Services location.

Your ID card is not transferable. The loan or transfer of your ID card to another person is not acceptable and is considered a College policy violation. If you misplace or lose your card, you may go to the ID Office for a meal pass. There is a $1 charge for each meal pass written. Lost or mutilated cards may be replaced through the ID Office for a $20 replacement fee. Returning students who need to replace a lost or stolen card should contact the ID Office.

Student Conduct in the Dining Hall

The Dining Hall is the dining room of the college. You are expected to abide by all College policies and to be pleasant and considerate to others while in the Dining Hall for the benefit of other diners and staff. All diners must wear shirts and shoes in the Dining Hall.

Facilities Management

Location: 5 North Orange Street  Phone Number: 717-245-1212 (General); 717-245-1700 (Service Response)
Office Hours
: Monday – Friday, 7:30 a.m. – 4:30 p.m.

Facilities Management takes care of the buildings and grounds on campus. This includes everything from changing light bulbs to constructing new limestone buildings on campus – and everything in between. The department’s goal is to provide excellent service to the community while protecting and enhancing the college’s physical assets, its buildings and grounds. Facilities Management supports the college’s mission and programs by providing safe, clean, functional, efficient, sustainable and aesthetically pleasing facilities for the college community, its neighbors and visitors.

Bicycle Parking and Storage
Thank you for considering the environment and your personal wellbeing and choosing to ride your bike. Dickinson College is committed to protecting the environment and the health of its students and staff, and we encourage you to continue riding. Dickinson is also committed to safety and we want to ensure that bikes are parked and stored properly to enable clearing snow from sidewalks and emergency egress from buildings.Bikes that are improperly parked or stored will be removed and impounded by Public Safety. To get their bike back, owners will be required to pay a fine of $50 to Dickinson College. All bikes must be parked in bike racks or in approved bike storage rooms. Bikes may not be stored in buildings, where they block safe passage, or where they inhibit snow removal.

Service Requests

If you need service in your residence hall room or elsewhere on campus, contact the Facilities Management Service Response Center. All requests, concerns, or ideas about facilities maintenance are welcome. Non-urgent requests can be made through our Web site. Urgent requests should be called in at 717-245-1700. For after-hours emergency service, call the Department of Public Safety at 717-245-1349.

Sustainability at Dickinson

Energy and Water - Facilities Management’s energy program provides comfortable living conditions for the community as efficiently as possible. Money saved by reducing energy expenditures is used to improve campus facilities and perform project work. Facilities Management asks the Dickinson community to help out with this effort by turning off lights in unoccupied spaces, turning off the water when brushing your teeth and reporting any water leaks or drips. During break periods, temperatures in unoccupied residential facilities are set back and all appliances are unplugged to avoid unnecessary consumption. Over 50% of Dickinson’s electricity is generated by wind power.

Students living on campus will receive an allocation of 34 cycles of laundry each semester, equivalent to one load (wash and dry, or two washes if you prefer to sustainably air-dry) per week. Students can track their usage at the e-Suds machines. Additional cycles cost $2.25/cycle, payable with coins at the machines or by purchasing a laundry card in the Bookstore or the Devil's Den. For more information, see the facilities management Web site.

Recycling and Compost - Facilities Management recycles paper, commingled waste materials, cardboard, yard waste and motor oil. In each campus building containers for trash, recycled paper and commingled recyclables are provided for convenient disposal. Commingled recyclables include tin, aluminum, glass of any color, and plastics. Recyclable paper includes paper of any stock or color, including newspaper and magazine paper. The college also composts food waste from the Dining Hall and other select areas on campus, sending hundreds of pounds of material to the College Farm on a daily basis.

Student Sustainable Printing Program - This program was developed to discourage wasteful printing, conserve environmental resources, and control the amount of printing to avoid passing rising costs to students. All actively enrolled students receive a 600 page allotment per semester. For more information about the Equitrac program, visit the campus operations Web site.

Financial Aid

Location: South College  Phone Number:  717-245-1308
Office Hours
: Monday – Friday, 8:30 a.m. - 4:30 p.m.

Two-thirds of all Dickinson students receive some form of financial assistance. Aid is awarded on the basis of computed and documented financial need. Students who qualify are given a financial aid package which may include loans, Federal Work Study allocations and awards from one or more grant programs. For questions or help with applying for federal, state and institutional grants, loans or work study, visit our Web site or contact us via e-mail.

Mail Services

Location: Holland Union Building, Lower Level
Facility hours subject to change over College break periods
.

Student Mailroom

Phone Number: 717-245-1298
Hours
:  Monday – Friday, 9 a.m. – 6 p.m.; Saturday, 10 a.m. – 2 p.m.

The Student Mailroom is located at the bottom of the spiral staircase in the HUB and distributes all incoming student mail. If you receive a package, a notice will be placed in your HUB Box. In order to retrieve your package, you must take this package slip to the Package Pick-Up window, along with your photo Dickinson student ID. To ensure receipt of your mail, please utilize the proper mailing address:                  

Name
Dickinson College/HUB____
28 N College St
PO Box 1773
Carlisle   PA  17013-2896

The physical street address is for carriers such as UPS and Fedex. The PO Box is for mail sent through the US Postal System. Always use your name and HUB Box number so your mail will not be delayed.

FAS Mail Center

Phone Number: 717-245-1210
Hours
: Monday – Friday, 9 a.m. – 4:30 p.m.

The FAS Mail Center, located at the north end of the HUB’s lower level, processes incoming and outgoing mail for the Faculty, Administration and Staff. Members of the campus community may also purchase stamps and send outgoing mail via UPS or the US Postal Service.

Package Pickup

Phone Number: 717-245-1973
Hours
:  Monday – Friday, 10 a.m. – 6 p.m.; Saturday, Noon – 2 p.m.

The Package Pickup window is located at the north end of the HUB’s lower level. A photo Dickinson College ID and the package notice are required to retrieve a package.

Print Center

Location: 5 North Orange Street  Phone Number: 717- 245-1270
Drop-Off and Pick-Up Window: Holland Union Building, Lower Level (in FAS Mail Center)
Office Hours
: Monday – Friday, 8:30 a.m. – 4:30 p.m.

Dickinson College’s Print Center is a full-service copy center for high-quality, professional documents at competitive prices. Our professional graphic designers can create a great-looking project on time and within budget. Or take advantage of our new graphics area where you can come in to the Print Center and be assisted with your design projects at no cost. Web based job submission allows you to complete a job ticket on-line, attach your print job, receive a price quote and view a proof from the convenience of your computer. Finishing services include: cutting, folding, stapling and saddle-stitching, hole punch, coil and velobinding, laminating and drymounting. Bulk mailing services are also available. Let the Print Center take care of all of your design, printing and bulk mailing needs. Visit our Web site for more information.

Student Employment

Location: Budget Office, Old West, Third Floor  Phone Number:  717-254‐8949
Office Hours
: Monday – Friday, 8:30 a.m. - 4:30 p.m.

Dickinson College offers many opportunities for on-campus employment through both institutional and Federal work-study positions. Students are responsible for locating and securing on-campus jobs. To search on-campus employment listings, log-in to the student Gateway and access DickinsonConnect. This system is available 24 hours a day, 7 days a week.

For a more detailed explanation of the student employment program, including guidelines for on-campus employment of first year students, visit our Web site or contact the Student Employment Office by phone or via e‐mail. Students must complete all necessary paperwork and become familiar with payroll policies and procedures before beginning employment. Questions concerning student payroll should be directed to Student Accounts at 717‐245‐1544.

Student Accounts

Location: Holland Union Building, Lower Level  Phone Number:  717-245-1953
Office Hours
: Monday – Friday, 8:30 a.m. - 4:30 p.m.

The Student Accounts Office is located in the lower level of the Holland Union Building, next to the Micro Room. If you are experiencing difficulties with your student account or student loan, call 717-245-1953 or contact us via e-mail.

General Information

An itemized statement of fees and charges is mailed to you approximately 7 weeks prior to the beginning of each semester. Payment is due and payable in full by the due date noted on the invoice. Accounts not settled by the due date may result in delayed registration and are subject to a late payment fee of $50 in addition to a 1.5% per month late charge on the unpaid balance. Transcripts and diplomas cannot be released for any student whose account is in arrears, whether or not that student is currently enrolled. Educational loans issued by, through or upon approval of the college must be current as well.

There are times when pending financial aid will be expected to cover the balance on your account. If you anticipate any delays in clearing your student account prior to the payment deadline date, please consult Student Accounts regarding your federal financial aid. This may help you avoid late charges and registration delays. For your convenience a return form is enclosed in your semester billing statement. If you are not making a direct payment for the balance of the student account, this form will alert the office regarding your expected payment methods.

Student Charging Privileges

Students may charge items to their student account at the following locations: Bookstore, Devil’s Den, Dining Services (all locations), FAS Mail Center and the Health Center. If your student account is not current, your charging privileges will be suspended. College Bookstore and additional Dining Services charges are transferred to the student account during the first week of the month. Current monthly charges will not be reflected on your account until the end of that month. Students and their families are able to pay their account balances via credit card. Credit card payment information is located on our Web site. Please have your student ID number available before you call or access the Internet site. A service fee will be required subject to your final approval prior to the completion of the transaction. The Bookstore (including the Devil’s Den), 717-245-1330, Dining Services, 717-245-1318, or the Health Center, 717-245-1835, can answer specific questions regarding

Student Health Insurance Program

Dickinson College is committed to providing and supporting a full and rich academic and social environment for students. In order for students to fully participate, free from illness, injury or unexpected and potentially overwhelming medical expenses, the college requires that all students have health insurance provided through the college at a reasonable premium. A student who has similar or greater coverage under a parent’s medical policy is eligible for a waiver from this requirement. Students who hold citizenship from countries other than the United States are required to have the college-sponsored health insurance policy. Specific cost information and access to the on-line waiver form are available at the Financial Operations Web site.  Important Note:  Regardless of insurance, all full-time matriculated students are eligible to use the Wellness Center-Health Services.