FAQ

Q. May I bring guests on my Traditional Plan?
A. No, the Traditional Plan is a nontransferable meal for your use only.

Q. May I let someone borrow my ID card?
A. No, under no circumstances; the card is nontransferable.

Q. What if my friend or roommate is sick and can't attend a meal?
A. A student may get a "sick" or "injury" meal for a fellow student. IDs for both students are required for processing.

Q. May I add a Declining Balance Account to my Traditional Plan?
A. Yes, all students are eligible to obtain a Declining Balance Account.

Q. May I add to my Declining Balance Account?
A. Yes, once the plan is opened, you may add to your account with cash, check or credit card. You cannot turn Flexboard points into Declining Balance money.

Q. May I add points to my Flexboard account?
A. Yes, you may purchase a block of 25 points for $40 at the ID office. A maximum of 300 additional points may be purchased per semester. You may purchase with credit card, student charge, cash or Declining Balance Account.

Q. May I bring guests on my Flexboard Plan?
A. Yes, however, you must accompany your guests when using your Flexboard Plan.

Q. May I transfer Flexboard points from one semester to the next?
A. No, points are not transferable from semester to semester.

Q. Will I be able to eat lunch and dinner each day with the Flexboard Plan?
A. No, it would take approximately 900 points to eat both meals for the entire semester.

Q. What if I lose my Student ID card?
A. Notify the ID Office of Dining Services immediately. Your lost card will be deactivated. You are responsible for any transactions that occur with your card unless you have notified the Dining Services Office. There will be a $10 fee to replace a lost card.

Q. How many points do I need for the remainder of the semester?
A. You may calculate how many points you will need by accessing the Dickinson Gateway portal

Q. Are Traditional Meal Plan students limited to eating in the Dining Hall?
A. No, all meal plans are accepted at any location.

Q. If I change my meal plan from Traditional to Flex will I be charged for meals consumed?
A. Yes, all meals eaten will be deducted from your points balance.

Q. If I change my meal plan from Flex to Traditional will I be charged for meal plan dollars spent and extra points used?
A. Yes, meal plan dollars spent and extra points used will be added to your student charge account.