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Student Accounts FAQ


 

 

 Don't see your question?


If you have additional questions related to applications for loans or financial aid, please contact the Office of Financial Aid: 

Phone: (717)245-1308
Email: finaid@dickinson.edu

 

 

 

 

When are students billed?

 Fall bills go out during the first week in July, and Spring bills are mailed during the first week of December. Monthly statements are sent toward the end of the first week of each month. These statements reflect charges for tuition, room, board, fees, and bookstore, and dining service charges. Payments and financial aid credits are also reflected.

What if my financial aid doesn't appear on my monthly statements?

Most financial aid is divided into two equal semester disbursements. During the months of July, August, December and January your estimated financial aid will be reflected on your monthly statement. Commencing in September and February only, actual received financial aid will be reflected on your statement. Anticipated aid is no longer reflected due to the possibility of incorrectly overstating your federal aid. Sometimes loans can be delayed for various reasons. If you don’t see aid that you know will eventually appear on your account, you may deduct this aid from your payment. If you choose to do this, please note on the back of your return coupon the reason for your reduced payment. 

What can I do to avoid delays in receiving my financial aid?

Apply for financial aid as early as you possibly can. Complete all required forms and follow through by providing additional information to the Financial Aid Office if it is requested. 

What can happen if my payment is late?

Any account not paid in full by the due date on the invoice for July and December will be subject to a $50 late payment fee. We wait to apply these fees until at least a month after classes begin to allow students plenty of time to complete their financial aid processing. There is a 1.5% late charge assessed each month for balances that are more than 30 days old. Student 30-day balances must be zero in order to register during the first registration period for the next semester. If you are excluded from the initial registration time period, then you may register at the reopening of registration and up until the last day of add/drop once your past due balance has been paid in full. 

How does the monthly payment plan (TMS) work?

Once you contract with TMS for a payment schedule of 6 to 12 monthly payment periods, your account is credited for half the total contracted amount at the time of semester billing in July and December. The whole semester amount is credited at these times so that you avoid late fees. When you see these credits on your statement of account, you should be sure not to stop your monthly payments to TMS. If you stop making your monthly payments, your TMS credit will be adjusted accordingly. This may cause an outstanding balance upon which late fees may be assessed. 

Can I make credit card payments on my student account?

Yes. Student account payments via credit card can be made by going to the Tuition Payment Methods link on the Student Accounts website. 

Who do I contact to change my billing address or add a second address to recieve my monthly statements?

All billing address changes must be provided by the student via their Dickinson email address to stuaccts@dickinson.edu. The student may direct an additional copy of their monthly statement to go to a different address by emailing us at Student Accounts to make these changes. 

Who do I contact if I have a problem or question about my statement?

Phone numbers for the departments whose charges or credits appear on the student account are listed on the back of the monthly statement. If you have a question about your account, you may always contact the Student Accounts Office at (717)245-1953 or (717) 245-1657, by fax at (717)245-1850 or by email at Student Accounts. 

Who do I contact concerning student health insurance?

Information concerning how to enroll in or waive out of the Dickinson College Student Health Insurance on line will be sent in late June. Any questions concerning the enrollment/waiver process or the policy should be referred to Lori Rupp at RCM&D (800)346-4075.